USE CASEs
B2B chatbot, lead routing, marketing automation for manufacturers
MARKETING BROADCAST
Send WhatsApp promos in bulk the smart way
Spending too much time sorting recipients and facing blocks from generic promos? Create well-segmented audience lists and send tailored promotional messages in bulk using a verified corporate WhatsApp profile for added credibility. Use a chatbot for manufacturing to guide interested leads through your offerings, capturing comprehensive buying interests.
ROUND ROBIN CHAT ROUTING
Automatically connect the perfect salesperson with each customer
Consolidate WhatsApp communications from all teams onto one platform for clear insights into agent performances. Easily route chats to salespeople based on their team functions, locations, or offline touch-points, ensuring fair lead distribution. Boost response times by integrating sales resources, from product details to quotation templates, directly into the chat.
FOSTER COLLABORATION
Put all hands on deck in one chat room
Boost collaboration among sales, support, and technical teams by using a shared team inbox that supports multiple logins. With comprehensive engagement histories across all channels, everyone assigned to an account stays informed. Whether a customer seeks in-depth technical guidance or a quick answer, they'll find someone ready to assist.
AUTOMATE NOTIFICATION
WhatsApp order tracking on autopilot
Seamlessly integrate WhatsApp API into your team's daily software to create a chatbot for manufacturing shipment tracking. Offer customers real-time updates on their goods in transit and send automated messages for payment reminders or other transactional notifications. Stay a step ahead to reduce redundant follow-ups.
B2B marketing automation platform trusted by global manufacturers
CAPTURE DEMAND
Proactively reach out at the right moment
Elevate your B2B marketing automation strategy by embedding a no-code, multilingual chat widget on your site to track visitors’ website behaviour and connect with them instantly. Monitor their actions to trigger relevant pop-up messages tailored to their browsing journey. Collect key contact details upfront, so you can easily pick up the chat on any messaging app.
AUTOMATED WORKFLOW
Streamline large team operations with workflow automations
Set up B2B chatbots and automated flows across multiple channels with our user-friendly Flow Builder. Use custom events or webhooks as triggers to manage broadcast responses, update contact details, route chats for follow-ups, and more. Branch out into dynamic customer journeys based on user input.
OMNICHANNEL SOCIAL CRM
Build a CRM right beside your chatroom
Create custom labels, filters, and lists to categorize chats and prioritize tasks. Quickly find and edit contact fields for timely contextual information updates. Integrate software like Shopify, Salesforce CRM, HubSpot CRM, and Stripe directly into your inbox. Fuel your B2B marketing automation strategy with instant insights into customer activity, orders, and invoices.
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