SleekFlow is proud to announce its recognition as one of the top 3 disruptors in the mobile messaging sector by Juniper Research. This accolade underscores SleekFlow's commitment to innovation and leadership in business messaging, a rapidly growing field that leverages advanced communication technologies to enhance customer engagement and conversion.
Juniper Research anticipates that with the increased penetration of smartphones, the number of mobile messages sent grows year-on year. This significant trend indicates that brands and enterprises are increasingly seeking to communicate with customers on platforms where they are already active. As consumers utilize messaging apps for peer-to-peer communications, businesses are expected to migrate to these channels for their messaging needs, thereby transforming the landscape of business communication.
The Communications Platform-as-a-Service (CPaaS) market is anticipated to reach $29 billion globally by 2025, driven by innovation in business monetization models and technology advancements. Juniper Research highlights that within this space, conversational commerce and generative/conversational AI will be key areas for value-added services for CPaaS providers. SleekFlow is at the forefront of this evolution, dedicated to leading the market in AI agent use in conversational commerce solutions.
SleekFlow's selection as a Top 3 Future Leader for Mobile Messaging reflects its innovative approach and robust platform capabilities. Juniper Research recognized SleekFlow’s innovation of our solution, the breadth of our platform, our funding stability, and the strength of our customer base.
Key mobile messaging features that set SleekFlow apart include:
Omnichannel Inbox: SleekFlow allows integrations with multiple communication channels into a unified inbox, enabling businesses to provide real-time customer support across various platforms without app-switching. Users can manage contacts directly within the inbox and manage tasks across a range of integrations including Shopify, Salesforce CRM, HubSpot CRM and Stripe.
Marketing & Broadcast Campaigns: SleekFlow allows for personalized WhatsApp broadcasts with multichannel support, syncing data from CRMs to create customer segmentation based on behavior and attributes.
In-chat Catalogue & Payment Links: SleekFlow offers in-thread shopping capabilities by integrating with Stripe that allow businesses to personalize product recommendations while automatically processing payments and tracking orders through Shopify. The platform supports over 20 payment methods, including credit cards, Apple Pay, and Google Pay.
Key functions of SleekFlow such as Flow Builder, Social CRM and Live Chat widgets were also mentioned in the report as defining offerings.
As SleekFlow continues to innovate and expand its offerings, it remains committed to enhancing customer experiences through cutting-edge technology and strategic partnerships. The company looks forward to driving further growth in the conversational commerce space and maintaining its position as a leader in mobile messaging solutions.
For more information about SleekFlow's services and innovations, book a demo with our representatives now.
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