May Product Updates

Close the social distance with WhatsApp Groups! 

May there be better days ahead! After a couple of weeks of working from home, our SleekFlow team is finally back together. As almost everyone was confined to their homes, we had a surge in requests for WhatsApp Groups and read receipts 😂

It was no doubt a challenge to conceptualise and deliver these changes while being apart but we pulled through! 

In the meantime, our team at SleekFlow wishes everyone good health as we fight through COVID-19 together! 💪

All In This Together

WhatsApp Groups are now available on Plataforma de comercio social SleekFlow through Chat API, the Third-Party WhatsApp Business API provider! 

We’ve also received many queries on the differences between Twilio, the Official WhatsApp Business API Provider and Chat API, the Third-Party WhatsApp Business API. As such, we’ve written a blog post about it! Read it here.

Chat API

Atrae y reorienta clientes con facilidad

Envía mensajes personalizados a tus clientes para mantenerlos al tanto de todo y facilita la conversión con procesos de marketing automatizados.

Read Receipts

We’ve added more visual cues to our team inbox and removed the guesswork that comes with sent messages!Read Receipts

First up, here are the basic read receipts:

  • Clock: Sending message
  • Single Grey Tick: Sent to the receiver
  • Double Grey Tick: Received by the receiver
  • Double Blue Tick: Read by the receiver

Next, we added error indicators and tooltips to explain the issue further. Let us know whether this helps!

Filter & Split

With the addition of multiple WhatsApp accounts, we’ve improved the user experience by allowing you to filter and split conversation views by channel!

filter & split

Feedback Wanted!

We’ve put up a list of all the requests we’ve received here! Add on to the list or even upvote your favourite feature to fast-track it!

Still not on SleekFlow?

Customer support, mobile marketing and sales prospecting doesn’t need to be a messy affair. Get started with SleekFlow’s free forever plan!

About Us

Plataforma de comercio social SleekFlow is an Omni-Channel Social Commerce Platform that helps companies manage communication channels such as WhatsApp, Facebook Messenger, WeChat, Line, Live Chat, SMS and Email all in one place. Use smart routing rules and targeted campaign messages to streamline sales, customer support and marketing workflows while integrating with 2500+ tools including eCommerce platforms and payment gateways to automate the whole customer journey with ease.

Read More:

Essential Guide: Whatsapp Business API

Setup Guide: WeChat Official Accounts

How we automated our way to a 32% increase in conversions

Sell Better and Reach Customers at Scale

Automate your customer engagement messages on every social channel, now integrated with 2500+ tools.
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