PSG Grant Singapore: Eligibility, funding & how to apply

TL; DR: Quick Summary

PSG funds up to 50% of qualifying costs for pre-approved solutions, capped at S$30,000 a year.
Eligible businesses must be Singapore-registered SMEs, with at least 30% local shareholding required for some solutions.
Enterprise Singapore confirms PSG will merge into a new EDGE grant launching in the second half of 2026.
The most common rejection reason is paying or signing with a vendor before applying.
Approval takes 4 to 6 weeks, but reimbursement can take several months from application to payout.

SMEs are eligible for up to 50% Productivity Solutions Grant (PSG) support for the adoption of SleekFlow, a Pre-Approved Solution under the IMDA SMEs Go Digital programme.

Before you apply: Enterprise Singapore has confirmed that PSG, the Enterprise Development Grant, and Market Readiness Assistance will be folded into a single new grant called EDGE, launching in the second half of 2026. PSG is open and unchanged as of publication. Check the Enterprise Singapore PSG page for the current status before you submit.

Your quote from the vendor looks reasonable, the software solves a real problem, and someone on your team asks whether the government covers part of the cost. They're right, and the process is more forgiving than the paperwork suggests, provided you do the steps in the right order.

This guide covers who qualifies for Singapore's Productivity Solutions Grant, what it actually pays for, and the mechanics that trip up otherwise straightforward applications, including the benefits of the Productivity Solutions Grant that make the paperwork worth it.

What is the Productivity Solutions Grant?

PSG solution covers 5 things: subscription, implementation, configuration, data migration and training

The Productivity Solutions Grant (PSG) is a Singapore government grant that helps small and medium-sized enterprises pay for pre-approved digital solutions and equipment, funding up to 50% of qualifying costs. Administered by Enterprise Singapore through the Business Grants Portal, it lowers the upfront cost of tools like CRM systems, accounting software, and AI chatbots.

The benefits of the Productivity Solutions Grant are straightforward: it turns a five-figure software or equipment purchase into something a small business can actually afford, without the equity or debt trade-offs of other funding routes. PSG has run since 2018 and remains one of the most-used grants for SMEs digitising a single function rather than overhauling the whole business.

Who is eligible for PSG?

3 criteria for psg eligibility: registered in singapore, use solution in singapore and defined as SME

To qualify for PSG, your business must be registered and operating in Singapore, use the solution locally, and stay under the SME thresholds: group annual turnover of S$100 million or less, or fewer than 200 employees. Some solutions carry an added local shareholding or headcount requirement.

Registered and operating in Singapore.
The purchase, lease, or subscription must be used in Singapore.
Group annual sales turnover of S$100 million or less, or group employment of fewer than 200 employees.
At least 30% local shareholding, for selected solutions only.

Who cannot apply for PSG

Charities, Institutions of a Public Character, religious entities, voluntary welfare organisations, and government agencies and their subsidiaries cannot apply for PSG. If your organisation falls into one of these categories, PSG will not fund you, regardless of the solution.

What can PSG be used for?

PSG funds two kinds of solutions: generic tools any business can use, and sector-specific solutions built for one industry. Every solution on the list is pre-approved, so you're choosing from a vetted catalogue rather than proposing your own project.

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The sector-specific track is run with a lead agency for that industry, so eligibility and claim details for a food services solution can differ from a retail one. Check the current GoBusiness solutions directory for the lead agency and pre-qualified vendor list for your sector.

How to apply for PSG, step by step

Applying for PSG follows a fixed order: pick a pre-approved solution, get a vendor quote, apply on the Business Grants Portal, wait for the Letter of Offer, then deploy and claim. Doing any step out of order, especially paying before applying, gets the application rejected.

Identify a solution on the GoBusiness solutions directory. Pick a vendor already on the list. A solution from an unlisted vendor doesn't qualify, no matter how close it looks to an approved one.
Get a quotation from the pre-approved vendor. Ask for a quote that separates PSG-eligible items from add-ons. A quote bundling in ineligible extras puts the whole claim at risk.
Submit your application on the Business Grants Portal using Corppass. Submit before you pay anything or sign a contract. Enterprise Singapore treats a payment made before submission as retrospective, and retrospective applications are not supported.
Wait for the Letter of Offer and accept it within the stated window. Starting the project before you hold the Letter of Offer, even informally, can disqualify the claim later.
Deploy the solution and use it for the minimum required period before claiming. Submitting a claim before you've hit the usage threshold gets it rejected outright.
Submit your claim on the Business Grants Portal with the required documentation. Missing paperwork, or a UEN not registered for PayNow Corporate, is a common reason claims stall here.

What the timeline actually looks like

PSG's total timeline runs longer than a "6 weeks" headline suggests: roughly 4 to 6 weeks for approval, then deployment time, a minimum usage period, and claim processing before reimbursement lands. Plan cash flow around a multi-month cycle, not a quick turnaround.

Deployment depends on vendor lead time and your own rollout, often a few weeks to a couple of months. The minimum usage period varies by solution, so check the figure in your Letter of Offer rather than assuming a standard number. Once your claim is approved, disbursement takes about 14 working days via PayNow Corporate, longer on GIRO.

Common reasons PSG applications get rejected

Most PSG rejections trace back to sequencing, not eligibility: paying before applying, using an unlisted vendor, or claiming before the usage period ends. These 6 mistakes account for the bulk of declined applications, and all 6 are avoidable.

Payment or contract signed before submission. Enterprise Singapore treats this as a retrospective application, and retrospective applications are not supported.

Vendor not pre-approved. A vendor or package missing from the current directory listing doesn't qualify, even if the product looks identical to an approved one.

Solution not used in Singapore. PSG funds local deployment. A solution used mainly by an overseas office falls outside scope.

Eligibility failure caught at claim stage. Some applicants pass the initial check but lose eligibility by claim time, often because group headcount or turnover shifted above the SME threshold.

Incomplete documentation. A missing financial statement, an unregistered PayNow Corporate account against your UEN, or an unsigned declaration stalls the claim.

The PSG has been used for the same solution category before. Selected solutions are limited to one application per company registration number, so a second attempt in the same category gets turned down.

How SleekFlow supports businesses as a PSG pre-approved solution

SACES using SleekFlow AI agent to qualify leads and respond 24:7

SleekFlow is an AI suite for revenue-driving conversations. Its AI agent platform, AgentFlow, sits in PSG's chatbots-for-customer-engagement category.

Businesses use it to unify WhatsApp, Instagram, and other channels into one inbox, then layer in AI agents and a CRM that tracks each contact from new lead to repeat customer.

Solar Air-Conditioning & Electrical Services (SACES), a 30-year family-run aircon business in Singapore, adopted SleekFlow using the PSG fpr GenAI Customer Engagement Chatbot. Before that, its leads were scattered across WhatsApp, Facebook, and Instagram with no single view of a customer's stage in the pipeline.

SACES deployed AgentFlow alongside SleekFlow's Social CRM, which tags each contact by lifecycle stage, job type, and service history, so the team can tell a first-time enquiry from a returning customer at a glance.

Results:

75% enquiry-to-booking conversion rate
Response times cut from days to under 24 hours, a 90% improvement
Over 60% of incoming enquiries now handled by AI agents

Read the full case study →

Claim your digital edge today

Book your personalised demo with SleekFlow today to view our available pre-approved PSG packages. Limited slots.

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Frequently Asked Questions

How much is the PSG grant in Singapore?

PSG provides grant support of up to 50% of qualifying costs, a support level in place since 1 April 2023. Enterprise Singapore caps support at S$30,000 a year. The exact amount you're approved for depends on the solution package, since individual pre-approved solutions carry their own sub-caps published on the Business Grants Portal.

Can sole proprietors and partnerships apply for PSG?

Yes. Sole proprietorships and partnerships may apply, provided they meet the same criteria as private limited companies. The business must be registered and operating in Singapore, the solution must be used locally, and the group size and shareholding conditions attached to that specific solution must be met.

Can a company apply for PSG more than once?

Yes, provided each application covers a different pre-approved solution category. Selected solutions are limited to one application per company registration number, so the same category can't be claimed twice by the same company, even through a different vendor or a different department within the business.

What happens if I pay the vendor before applying for PSG?

The application won't be supported. Enterprise Singapore does not accept retrospective applications, meaning no payment, deposit, or signed contract with the vendor before you submit the application. The correct order is quotation first, then application, then the Letter of Offer, and only then any commitment to the vendor.

How long does PSG approval take?

Approval typically takes around 4 to 6 weeks once Enterprise Singapore holds all required information. Incomplete documentation is the usual cause of delay. Budget additional time after approval for deployment, the minimum usage period, and claim processing before reimbursement reaches your account.

Which organisations cannot apply for PSG?

Charities, Institutions of a Public Character, religious entities, voluntary welfare organisations, and government agencies and their subsidiaries are excluded. Beyond entity type, a business that has already paid a deposit or signed a contract for the solution before applying is also disqualified.

What is the difference between PSG and the Enterprise Development Grant?

PSG funds pre-approved, off-the-shelf solutions from a fixed vendor list, with a faster, lighter application. The Enterprise Development Grant funds bespoke, project-based transformation work, which means longer assessment and heavier documentation. Where a suitable solution already sits on the PSG list, PSG is usually the quicker route.

Productivity Solutions Grant (PSG) Singapore: eligibility, funding, and how to apply