Boost e-commerce sales with Shopify and WhatsApp Business API integration
Choose a trigger
Choose an action
Practical ways to use Shopify WhatsApp Business API integration
Abandoned cart recovery
Send WhatsApp Business API messages to customers with abandoned carts, reminding them of their saved items and offering incentives to complete the purchase.
Customer feedback requests
Request feedback or reviews via WhatsApp Business API after an order is marked as "delivered.”
Loyalty program invitations
Invite customers to join your loyalty program or subscribe to your newsletter through WhatsApp Business API once their profile is created.
Post-Purchase upsell
Send personalized WhatsApp Business API messages with complementary product recommendations or upsell offers after a purchase is made
Order confirmation notification
Send a WhatsApp Business API message to customers immediately after an order is created, confirming their purchase and providing order details.
How to integrate Shopify and WhatsApp Business API
SleekFlow simplifies the integration of Shopify with WhatsApp Business API using Flow Builder, an intuitive, visual automation tool. Easily create, test, and optimize automations by utilizing three key nodes:
Trigger
Shopify order created
Complete
Condition
Interested in Promotions
Complete
Condition
AI Agent
In progress
Trigger
Define the event that starts the automation. Apply filters to ensure that only contacts meeting specific conditions are included.
Condition
Branch your flow with this node to route contacts along different paths based on their preferences and behaviors.
Action
Perform tasks like sending messages. You can personalize communications by inserting variables from the lead’s profile or trigger event.
Supported triggers and actions
SleekFlow's Flow Builder enables seamless automation across messaging, social media, CRM, and commerce platforms. Select a trigger and execute customized actions to create tailored workflows.
Trigger
Shopify order created
When an order is created in Shopify
Trigger
Shopify order updated
When an order is updated in Shopify
Trigger
Shopify customer created
When a contact is created in Shopify
Trigger
Shopify customer updated
When a contact is updated in Shopify
Trigger
Loop through Shopify orders
Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions
Trigger
Abandoned cart created
When an abandoned cart record is created in Shopify
Trigger
Abandoned card updated
When an abandoned cart record is updated in Shopify
Trigger
Incoming message received
When a new or existing contact sends a message to you
Trigger
Outgoing message sent
When you send a message to a contact
Trigger
Incoming messages from the Click-to-WhatsApp (CTWA) ad
When a new or existing contact sends a message to you from a Click to WhatsApp ad
Trigger
WhatsApp message status update
When the status of an outgoing WhatsApp message updates to the selected status during its message lifecycle
Trigger
WhatsApp Flow response received
When a customer submits a completed WhatsApp Flow
Trigger
Shopify order created
When an order is created in Shopify
Trigger
Shopify order updated
When an order is updated in Shopify
Trigger
Shopify customer created
When a contact is created in Shopify
Trigger
Shopify customer updated
When a contact is updated in Shopify
Trigger
Loop through Shopify orders
Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions
Trigger
Abandoned cart created
When an abandoned cart record is created in Shopify
Trigger
Abandoned card updated
When an abandoned cart record is updated in Shopify
Trigger
Incoming message received
When a new or existing contact sends a message to you
Trigger
Outgoing message sent
When you send a message to a contact
Trigger
Incoming messages from the Click-to-WhatsApp (CTWA) ad
When a new or existing contact sends a message to you from a Click to WhatsApp ad
Trigger
WhatsApp message status update
When the status of an outgoing WhatsApp message updates to the selected status during its message lifecycle
Trigger
WhatsApp Flow response received
When a customer submits a completed WhatsApp Flow
Action
Send message
Send a message via the selected channel
Action
Send media
Send a media file via the selected channel
Action
Send message
Send a message via the selected channel
Action
Send media
Send a media file via the selected channel
Trigger
Shopify order created
When an order is created in Shopify
Trigger
Shopify order updated
When an order is updated in Shopify
Trigger
Shopify customer created
When a contact is created in Shopify
Trigger
Shopify customer updated
When a contact is updated in Shopify
Trigger
Loop through Shopify orders
Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions
Trigger
Abandoned cart created
When an abandoned cart record is created in Shopify
Trigger
Abandoned card updated
When an abandoned cart record is updated in Shopify
Trigger
Incoming message received
When a new or existing contact sends a message to you
Trigger
Outgoing message sent
When you send a message to a contact
Trigger
Incoming messages from the Click-to-WhatsApp (CTWA) ad
When a new or existing contact sends a message to you from a Click to WhatsApp ad
Trigger
WhatsApp message status update
When the status of an outgoing WhatsApp message updates to the selected status during its message lifecycle
Trigger
WhatsApp Flow response received
When a customer submits a completed WhatsApp Flow
Action
Send message
Send a message via the selected channel
Action
Send media
Send a media file via the selected channel
Trigger
Shopify order created
When an order is created in Shopify
Trigger
Shopify order updated
When an order is updated in Shopify
Trigger
Shopify customer created
When a contact is created in Shopify
Trigger
Shopify customer updated
When a contact is updated in Shopify
Trigger
Loop through Shopify orders
Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions
Trigger
Abandoned cart created
When an abandoned cart record is created in Shopify
Trigger
Abandoned card updated
When an abandoned cart record is updated in Shopify
Trigger
Incoming message received
When a new or existing contact sends a message to you
Trigger
Outgoing message sent
When you send a message to a contact
Trigger
Incoming messages from the Click-to-WhatsApp (CTWA) ad
When a new or existing contact sends a message to you from a Click to WhatsApp ad
Trigger
WhatsApp message status update
When the status of an outgoing WhatsApp message updates to the selected status during its message lifecycle
Trigger
WhatsApp Flow response received
When a customer submits a completed WhatsApp Flow
Action
Send message
Send a message via the selected channel
Action
Send media
Send a media file via the selected channel
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