Everything you need to know about our plan and pricing updates

SleekFlow has progressed past the pandemic with outstanding growth built on the support of customer trust and feedback. Established just three years ago, we have managed to offer over 5,000 clients across the globe customer-centric functions that are essential to creating the perfect frictionless customer journey, including in-chat product exploration, after-sales customer support, and cultivating customer loyalty through meaningful, in-depth connections.

Evolving from an omnichannel chat solution that combines messaging channels to now, a full-fledged social commerce platform, new features have been consistently launched for businesses to empower each stage of the social selling funnel, converting customers through automation and innovation. 

To reflect the additional value of these new product features, we are introducing improved plans and packages with benefits that will better serve our users. Hence, starting from the 6th of September 2022, the features included in the Startup Plan (free), Pro Plan (from US$79 per month), and Premium Plan (from US$299 per month) will be updated and improved to suit businesses of all sizes. It is important to note that the pricing for these three types of plans will remain unchanged, but certain modifications will be applied to the functions embedded in each plan. 

Note: existing plan subscribers may continue to benefit from our product features according to the purchased plans and will not be affected by the updates. We sincerely appreciate your support and look forward to backing your social commerce needs with more enhancements.

In 2022, SleekFlow has polished our advanced tools and invented more exciting product features:

• Payment in chat: SleekFlow has partnered with one of the most popular and trusted payment providers, Stripe, to simplify complicated payment processes for online shoppers. By generating a quick payment link on SleekFlow, consumers can place their orders and complete the seamless shopping experience with the one-click payment feature. Businesses can get paid instantly and achieve customer satisfaction without breaking a sweat. 

• Native Shopify integration: SleekFlow users can now integrate their Shopify stores to incorporate omnichannel social commerce and e-commerce strategies, including sharing product catalogs and customized checkout carts, automating personalized abandoned cart reminders and collecting actionable insights for comprehensive analyses of existing marketing and sales approaches.

• Salesforce CRM integration: SleekFlow users can integrate with Salesforce CRM, Salesforce Marketing Cloud, and Salesforce Commerce Cloud to sync updates, customer details, and leads on SleekFlow and Salesforce, ensuring that nothing gets missed out and O2O approaches are accomplished effortlessly.

• Hubspot CRM integration: transfer information from Hubspot CRM without coding. By using SleekFlow, businesses can break boundaries and explore the limitless potential of inbound marketing.

Omnichannel social messaging platform: SleekFlow supports the integration of a myriad of social channels, including WhatsApp Business API, Facebook Business, Instagram Business, SMS, Live Chat, LINE Business, Viber, Telegram, and WeChat. Campaigns and messages can be managed simultaneously, all in one inbox.

This collection of invaluable and productive functions has then called for some restructuring of our plan and pricing. Other than demonstrating the significant practicality of these features, the updates also aim to cover extra assistance for our yearly plan subscribers with comprehensive technical support, minimized upfront costs, and savings from locked-in prices targeting more effective budget planning. On top of that, modularized add-ons are also designed to offer niche product variants that match users’ specific needs and preferences.

Free startup plan

Startups and solopreneurs using the free plan can connect to a maximum of three social channels, excluding WhatsApp, to their SleekFlow account. The powerful comment auto reply feature on Facebook and Instagram has also been made available.

If you’re an existing free plan user, you’re strongly encouraged to purchase through a yearly subscription by September 6 to enjoy the extensive features that are now included in our pro plan. This way, you’ll get to access more functions and features at a more modest price for a year!

Pro plan

Pro Plan users may enjoy the following updates:

1. Apply up to 10 automation rules instead of five

2. Connect to a maximum of five social accounts (purchase add-ons to connect to social channels without a limit!)

3. Native Shopify integration will no longer be included in solution plans; instead, it will be accessible as an add-on for US$49 per month.

4. Pro plan users can attach the following features to their plan according to their own business needs:

• Shopify integration

• Salesforce integration

• Hubspot integration

• Stripe integration for payment in chat

• Customization of WhatsApp QR code, auto-generated to be added to your website

• Contact masking

5. Existing chat support is upgraded to comprehensive onboarding support exclusively for yearly plan users. We will be providing assistance for the setup of a SleekFlow account, the management of Facebook Business Verification, the application of the official WhatsApp Business API, along with a one-hour-long user training and chat backup.

Premium plan 

Premium plan users may enjoy the following updates:

1. Connect to a maximum of 10 social accounts (purchase add-ons to connect to social channels without a limit!)

2. Native Shopify integration will no longer be included in solution plans; instead, it will be accessible as an add-on for US$49 per month.

3. Premium plan users can attach the following features to their plan according to their own business needs:

• Shopify integration

• Salesforce integration

• Hubspot integration

• Stripe integration for payment in chat

• Customization of WhatsApp QR code, auto-generated to be added to your website

• Contact masking

• No matter if you are a yearly or monthly plan user, priority support will be provided for free through a dedicated escalation channel where issues can be resolved via service tickets, direct messaging, or additional callbacks. If third-party software support is required, SleekFlow will also deliver configuration guidance and troubleshooting assistance. Responses will be received in two to three hours as long as it falls from 10 am to 7 pm (UTC/GMT: +8:00) from Monday to Friday.

We will be providing assistance to yearly plan users for the setup of a SleekFlow account, the management of Facebook Business Verification, the application of the official WhatsApp Business API, along with a one-hour-long user training and chat backup.

Enterprise plan

As SleekFlow’s finest and most superior pricing plan, users of this selection will be guaranteed top-quality customized services as usual. Other than the all-inclusive payment in chat feature, the integration of Shopify, Salesforce, Hubspot, and more, functions and settings can be tailored to suit the needs of your business industry. The whole process will be guided by SleekFlow experts and a customer success manager specially assigned for your case to navigate the customized social commerce strategy, such as establishing KPIs, achieving targeted sales revenue, and ensuring the best user experience.