IntegrationsShopify

Shopify + Facebook Messenger

Boost e-commerce sales with Shopify and Facebook Messenger integration

Choose a trigger

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Choose an action

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Practical ways to use Shopify Facebook Messenger integration

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Abandoned cart recovery

Send Facebook Messenger messages to customers with abandoned carts, reminding them of their saved items and offering incentives to complete the purchase.

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Customer feedback requests

Request feedback or reviews via Facebook Messenger after an order is marked as "delivered.”

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Loyalty program invitations

Invite customers to join your loyalty program or subscribe to your newsletter through Facebook Messenger once their profile is created.

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Post-Purchase upsell

Send personalized Facebook Messenger messages with complementary product recommendations or upsell offers after a purchase is made

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Order confirmation notification

Send a Facebook Messenger message to customers immediately after an order is created, confirming their purchase and providing order details.

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Delayed order notifications

Notify customers about delayed shipments via Facebook Messenger with a revised estimated delivery date when a shipping delay occurs.

How to integrate Shopify and Facebook Messenger

SleekFlow simplifies the integration of Shopify with Facebook Messenger using Flow Builder, an intuitive, visual automation tool. Easily create, test, and optimize automations by utilizing three key nodes:

Flow Builder

Trigger

Shopify order created

Complete

Condition

Interested in Promotions

Complete

Condition

AI Agent

In progress

Trigger

Define the event that starts the automation. Apply filters to ensure that only contacts meeting specific conditions are included.

Condition

Branch your flow with this node to route contacts along different paths based on their preferences and behaviors.

Action

Perform tasks like sending messages. You can personalize communications by inserting variables from the lead’s profile or trigger event.

Supported triggers and actions

SleekFlow's Flow Builder enables seamless automation across messaging, social media, CRM, and commerce platforms. Select a trigger and execute customized actions to create tailored workflows.

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Trigger

Shopify order created

When an order is created in Shopify

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Trigger

Shopify order updated

When an order is updated in Shopify

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Trigger

Shopify customer created

When a contact is created in Shopify

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Trigger

Shopify customer updated

When a contact is updated in Shopify

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Trigger

Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

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Trigger

Abandoned cart created

When an abandoned cart record is created in Shopify

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Trigger

Abandoned card updated

When an abandoned cart record is updated in Shopify

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Trigger

Incoming message received

When a new or existing contact sends a message to you

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Trigger

Outgoing message sent

When you send a message to a contact

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Action

Send message

Send a message via the selected channel

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Action

Send media

Send a media file via the selected channel

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Action

Reply post comment

Send an automated response when someone comments on your social post

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Action

Reply post comment via direct message

Send an automated private message when someone comments on your social media post

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Trigger

Shopify order created

When an order is created in Shopify

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Trigger

Shopify order updated

When an order is updated in Shopify

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Trigger

Shopify customer created

When a contact is created in Shopify

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Trigger

Shopify customer updated

When a contact is updated in Shopify

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Trigger

Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

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Trigger

Abandoned cart created

When an abandoned cart record is created in Shopify

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Trigger

Abandoned card updated

When an abandoned cart record is updated in Shopify

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Trigger

Incoming message received

When a new or existing contact sends a message to you

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Trigger

Outgoing message sent

When you send a message to a contact

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Action

Send message

Send a message via the selected channel

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Action

Send media

Send a media file via the selected channel

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Action

Reply post comment

Send an automated response when someone comments on your social post

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Action

Reply post comment via direct message

Send an automated private message when someone comments on your social media post

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