Inbound AI agent for sales and support

A chatbot follows a fixed script to answer questions it was programmed for, but breaks the moment a customer goes off-script. An AI agent is different. AgentFlow Inbound Agents are trained on your SOPs and knowledge base, understand context, and take action: updating contact profiles, moving leads down the pipeline, booking appointments, and resolving support requests without a human stepping in. Think of a chatbot as a script reader. An AI agent is a decision-maker.

No, AgentFlow comes with ready-to-use templates for common inbound scenarios like lead qualification, appointment booking, and support resolution. From there, you customize by uploading your knowledge base, indexing your website, adding custom answers, or connecting your CRM data. Most teams get their first agent live without writing a single line of code. And before going live, the built-in testing tool auto-generates Q&As to surface any knowledge gaps, so your agent is ready before your customers ever see it.

AI agents are included across all paid SleekFlow plans, starting from $99/month. All plans include unlimited AI usage, subject to SleekFlow's Fair Use Policy. Advanced agent capabilities, like custom API integrations and e-commerce actions, are available on higher tiers. Pricing is based on monthly active contacts: the unique customers your agents actually chat with, not the total size of your contact database. You can start for free to explore core features before committing.

AgentFlow agents build compound intelligence over time, not just from your initial setup, but from every conversation they handle. Train your agent by crawling your website, uploading docs, and adding custom answers. From there, human feedback corrects gaps and expands AI memory, self-improving analysis spots patterns and surfaces playbook refinements for your approval, and full execution traces let you audit every decision your agent makes. Your agents get smarter with every interaction, and you stay in control of every update.

SleekFlow is built for enterprise use, with end-to-end safeguards including encryption in transit and at rest, GDPR and CCPA compliance, SOC 2 Type II and ISO 27001 certification, role-based access controls, IP allowlisting, data masking, and PII protection. The platform runs on secure cloud infrastructure with robust backup and recovery protocols. AI agents operate entirely within the SleekFlow platform and inherit the same enterprise-grade protections. Your customer data is logically isolated and never accessible by other AgentFlow users. Your AI data is never reviewed by SleekFlow or third-party providers unless you explicitly opt in. Neither SleekFlow nor its AI providers use your data to train or fine-tune their models. Each agent also has built-in guardrails that minimize errors and escalate to a human when needed, so automation stays safe at any scale.