Change your WhatsApp Messenger to Business account in UAE
WhatsApp remains the most popular messaging app worldwide. In the UAE, it’s not just a tool for connecting with family, friends, and colleagues, but also a powerful platform for businesses of all sizes, from small startups to large corporations.
Let's explore three WhatsApp products, each designed for different users and offering unique features.
Everyone in the UAE is likely familiar with WhatsApp, as there are more than 8 million users there. This free chat program allows users to securely exchange messages. All calls, texts, photos, audio messages, and location information sent via WhatsApp are end-to-end encrypted, ensuring safety and privacy.
In response to the growing number of consumers contacting businesses through WhatsApp, the company introduced WhatsApp Business. This free app is designed for small and medium-sized enterprises (SMEs), offering features that simplify customer communication.
For larger corporations with customer support teams, there is the WhatsApp Business API. Unlike WhatsApp Messenger and WhatsApp Business, the API is a paid service, designed to handle thousands of messages daily and meet the needs of large enterprises.
Learn about the differences between WhatsApp Business App and WhatsApp Business API.
Steps to switch from WhatsApp Messenger to WhatsApp Business
Here is a step-by-step guide on how to convert your WhatsApp account into a business account. Follow each step to achieve your goal.
Step 1: Prepare a backup plan
The first step is to back up your WhatsApp Messenger before proceeding with the transfer process. A backup is necessary if you wish to keep your conversation history. You can find the Backup option under Settings > Chats > Chat Backup > Back Up. This method works on both Android and iOS smartphones.
Step 2: Download the WhatsApp Business app
Now, it's time to download the WhatsApp Business app on your phone. It’s available on the Apple App Store and the Google Play Store.
Step 3: Review the terms and sign up
To agree to all the terms of service, select "Agree." The business account will automatically detect your personal number from your regular account. You need to enter a business number to start the registration process.
Step 4: Transfer the account and grant access
The transfer of your WhatsApp business account is now in progress. Keep your phone on and wait for the process to complete. Once it’s done, you will need to restore your account. Select "Restore" and then "Continue." Next, choose "Next." Grant permission to upload photos, videos, and files from your personal account to your business account.
Step 5: Create a WhatsApp Business account
Choose a profile photo and enter your business category and name.
Step 6: Set up your business profile
Create a business profile by providing essential information about your company. Add the necessary details under Settings > Your Business Name.
Ready to get started with WhatsApp Business solutions? SleekFlow is here to assist you.
Why switch to WhatsApp Business
There are several compelling reasons for businesses in the UAE to switch from WhatsApp Messenger to WhatsApp Business. While WhatsApp Messenger is designed for personal use, WhatsApp Business caters specifically to business needs. Here are three key reasons: cost, benefits, and features.
Cost of setting up WhatsApp Business
One of the most attractive aspects of the WhatsApp Business App is that it is completely free. You won't have to pay any fees to use it. Additionally, it allows you to connect more closely with your clients and increase your revenue through enhanced efficiency and additional communication channels.
Benefits of using WhatsApp Business
The advantages of WhatsApp Business for small business owners in the UAE are clear, and these benefits extend to customers as well. Understanding how buyers benefit from businesses using WhatsApp Business is crucial, as customer satisfaction is the cornerstone of business success.
Here are some advantages of WhatsApp Business for your customers:
Business profile on WhatsApp: You can create a business profile with a cover photo, business description, catalog, and more.
Separate chats for personal and business Use: You can keep your personal and business communications separate, avoiding the hassle of mixing the two.
Messaging tools and automation: Customers who contact you during your designated unavailable hours will receive an automated response from your away message.
Features of WhatsApp Business account
Now, let's explore some of the features that make WhatsApp Business highly efficient for business purposes in the UAE.
Company profile: Brands can use business accounts to build customer loyalty, giving the company a recognizable 'face' through a corporate profile.
Quick responses: Save and reuse frequently sent messages, allowing you to quickly respond to common queries.
Automatic greeting messages: Instantly greet and introduce your business to new potential customers without any delays.
Contact labels: Manage your contacts by labeling and categorizing them for easier access and organization.
Collections and WhatsApp Catalogs: Display your products in catalogs so customers can easily browse and inspect items they are interested in purchasing.
Read more about the WhatsApp Business App.
Switching from WhatsApp Business account to WhatsApp Messenger in the UAE
If you need to convert your WhatsApp Business account back to a regular WhatsApp Messenger account on the same Android or iOS device using the same phone number, follow these localized steps:
Step 1: Backup your data and uninstall the app
First, ensure you backup your WhatsApp Business data to avoid losing any important information. Then, uninstall the WhatsApp Business app if you intend to use the same number for your regular WhatsApp Messenger account.
Step 2: Download WhatsApp Messenger
Download the WhatsApp Messenger app from the Google Play Store for Android devices or the Apple App Store for iOS devices.
Step 3: Open WhatsApp Messenger
Launch WhatsApp Messenger and enter the phone number currently linked to your WhatsApp Business account. Complete the phone number verification process.
Step 4: Convert to regular account
After entering your phone number, a notification will inform you that this number is linked to a WhatsApp Business account. Confirm that you can register this number with a regular WhatsApp Messenger account.
Step 5: Verify with one time password (OTP)
Click "Continue" and an OTP will be sent to your phone number. Enter the OTP and click "OK" to proceed.
Step 6: Restore your backup
You will have the option to restore your backup from Google Drive or iCloud. Choose the appropriate option to restore your data.
Step 7: Personalize your account
Customize the app settings to your preferences, and your regular WhatsApp Messenger account will be ready to use.
By following these steps, users in the UAE can easily switch their WhatsApp Business account back to a regular WhatsApp Messenger account.
Transitioning to the new WhatsApp Business API
You have chosen WhatsApp as a communication channel, but you need to determine which application within the WhatsApp ecosystem is best suited for your business in the UAE.
Now that you've decided the WhatsApp Business API is the right messaging solution for your company, you might be wondering what an API is. An API (Application Programming Interface) allows apps to connect, share data, and shield users from the complexities behind the scenes. Applying for the WhatsApp Business API can be challenging, but with the right provider, it can be a smooth experience.
Read more about the Essential Guide on WhatsApp Business API
Additionally, the benefits of reaching out to your leads and clients where they feel most comfortable and receiving faster response times are well worth the effort. WhatsApp has the largest and most engaged user base of any messaging app, with 65 billion messages sent every day! This is the ideal platform for sending messages or making calls.
How can SleekFlow enhance your chat commerce game?
To use WhatsApp for lead generation, customer support, or boosting user interaction with a mix of live agents and chatbots, a WhatsApp integration API is essential. With SleekFlow, an official WhatsApp Business Solution Provider (BSP), you can achieve much more.
Get started with the official WhatsApp Business API today and elevate your chat commerce strategy in the UAE.
With SleekFlow, you can connect your WhatsApp Business account with other social messaging platforms like Messenger, Instagram, WeChat, LINE, and more, allowing you to manage all conversations in one centralized place.
To upgrade your chat strategy, leverage the campaign and automation functions. Launch customized automated campaigns to send targeted, personalized messages. SleekFlow also enables you to build chatbots to ask qualifying questions and answer frequently asked queries, significantly reducing response time.
Elevate your messaging strategy in the UAE with SleekFlow.
SleekFlow enables us to get customer feedback fast, which is important for us to learn and iterate our services from serving each customer.
Wael Ali
Marketing Manager, Anigma Technologies
Discover the power of WhatsApp with SleekFlow!
Unleash your full potential with WhatsApp Business API. Your customers are waiting!
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