Automation

Auto-assignment and auto-reply

Set automated rules to send engaging messages, assign conversations, and develop chatbots that suit you the best.

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Save manpower

I can say 50-60% of the questions from our students are more or less the same. Setting automatic replies to those FAQs can solve most problems already. This saves a lot of manpower and students can get their answers right away.

Ronald Tse

Ronald Tse

Founder, AfterSchool

Automated Journey

Turn triggers and rules into actions in real-time

Get rid of the manual elements and simplify your workflows to explore countless possibilities.

Respond to messages without delay

Create automation rules to segment and assign contacts

Route incoming messages and send auto-replies. Put contacts into different lists for follow-ups automatically.

Tailor your own flow based on scenarios

Choose your automation scenarios to construct an intelligent workflow. Select conditions to refine your automation.

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Send targeted messages in time

Connect to Shopify stores

Provide order status updates. Recover abandoned carts with a simple reminder trigger.

Welcome your newcomers

Set drip campaigns to send onboarding and transactional messages according to preset rules.

Maintain customer loyalty

Wish your customers a happy birthday and shoot retargeting messages. Foster a long-lasting relationship.

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Build chatbots to qualify leads and answer FAQ

Ask qualifying questions to understand the intention of customers

Set your own chatbot to reply to frequently asked questions

Integrate with third-party software to build a more advanced bot experience

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Your perfect partner to eliminate manual operation

Structured workflow

Design logic and craft an organized workflow to handle incoming messages.

Exceptional customer experience

Shorten response time to provide instant support. Deliver a seamless experience.

Increase in conversion

Establish reputation and gain repeat customers to boost conversion.

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