#1 Social Commerce Platform
to 100 Customer Contacts
- 3 Team Members
- 100 Broadcast Messages
- All Messaging Channels
- Real-Time Campaign Analytics
- Facebook Lead Ad Integration
- Mobile App
to 5000 Customer Contacts
- 3 Team Members
- 5000 Broadcast Messages
- 5 Automation Rules
- User Roles & Permissions
- E-Commerce Integration
- Zapier Integration
to 20000 Customer Contacts
- 5 Team Members
- Unlimited Broadcast Messages
- Unlimited Automation Rules
- User Teams & Availability
- API Access
- Priority Chat Support
Unlimited Customer Contacts
- Service Level Agreement (SLA)
- Contact Information Masking
- Conversations Log Export
- Salesforce & PowerBI Integration
- Ongoing Product Consulting
- Dedicated Support
100 Customer Contacts
- 3 Team Members
- 100 Broadcast Messages
- All Messaging Channels
- Real-Time Campaign Analytics
- Facebook Lead Ad Integration
- Mobile App
Additional Staff Login at US$19/mo
5000 Customer Contacts
- 3 Team Members
- 5000 Broadcast Messages
- 5 Automation Rules
- User Roles & Permissions
- E-Commerce Integration
- Zapier Integration
Additional Staff Login at US$39/mo
20000 Customer Contacts
- 5 Team Members
- Unlimited Broadcast Messages
- Unlimited Automation Rules
- User Teams & Availability
- API Access
- Priority Chat Support
Unlimited Customer Contacts
- Service Level Agreement (SLA)
- Contact Information Masking
- Conversations Log Export
- Salesforce & PowerBI Integration
- Ongoing Product Consulting
- Dedicated Support
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Features
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Free Plan
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Pro Plan
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Premium Plan
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Enterprise Plan
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Pricing Plans
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Monthly Subscription Fee (Billed Annually)
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US$ 0
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US$ 79
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US$ 299
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Custom
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Monthly Subscription Fee (Billed Monthly)
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US$ 0
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US$ 99
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US$ 349
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Custom
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Team Inbox & Contact Management
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Customer Contacts
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100
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5,000
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20,000
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Unlimited
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Included Staff Login
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3
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3
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5
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Custom
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Additional Staff Login
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US$ 19
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US$ 39
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Custom
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User Teams
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Role-Based Access Controls
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Web & Mobile App
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Internal Notes
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Quick Replies
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Chat Labels
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Broadcast & Automations
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Automation Rules
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5
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5
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Unlimited
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Unlimited
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Campaign / Auto Messages
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100
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5,000
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Unlimited
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Unlimited
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Schedule Messages
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Real-Time Campaign Analytics
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Welcome Messages & Auto-Reply
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Availability Routing
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Chatbot
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Messaging Channels & Integrations
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Official WhatsApp Business API Set Up Fee
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None
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None
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None
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None
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Additional WhatsApp Channel
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US$ 29
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US$ 29
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Custom
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Facebook Messenger
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WeChat Official Account
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Line Business
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SMS
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Website Messenger & Live Chat
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Facebook Lead Ads
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Zapier
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API Integrations
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Salesforce Integration
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Tableau Integration
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Power BI Integration
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Data & Security
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Service Level Agreement
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Contact Information Masking
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Export Analytics Data
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Chat History Archiving: Backup & Export
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Support
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Online Documentation
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Chat
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Email
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Priority Support
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Dedicated Customer Success Manager
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Características
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Plan Gratuito
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Plan Pro
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Plan Premium
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Plan Enterprise
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|---|---|---|---|---|
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Planes de precios
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Suscripción mensual (cobro anual)
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US$ 0
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US$ 79
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US$ 299
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Personalizado
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Suscripción mensual (cobro mensual)
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US$ 0
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US$ 99
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US$ 349
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Personalizado
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Bandeja de entrada del equipo y gestión de contactos
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Contactos de clientes
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100
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5,000
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20,000
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Ilimitados
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Usuarios admitidos
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3
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3
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5
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Custom
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Usuarios adicionales
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US$ 19
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US$ 39
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Personalizado
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Equipos de usuarios
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Controles de acceso por roles
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Aplicaciones web y para dispositivos móviles
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Notas internas
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Respuestas rápidas
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Etiquetas de chat
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Envío y automatizaciones
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Reglas de automatización
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5
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5
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Ilimitadas
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Ilimitadas
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Campaña/mensajes automáticos
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100
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5,000
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Ilimitadas
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Ilimitadas
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Programar mensajes
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Análisis de campaña en tiempo real
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Mensajes de bienvenida y respuestas automáticas
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Redireccionamiento por disponibilidad
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Chatbot
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Integraciones y canales de mensajería
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||||
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Tarifa de configuración de la API oficial de WhatsApp Business
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Ninguno
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Ninguno
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Ninguno
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Ninguno
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Canal de WhatsApp adicional
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US$ 29
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US$ 29
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Personalizado
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Facebook Messenger
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Cuenta oficial de WeChat
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Line Business
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SMS
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Chat en vivo y mensajería web
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Facebook Lead Ads
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Zapier
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Integraciones con la API
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Integración con Salesforce
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Integración con Tableau
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Integración con Power BI
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Datos y seguridad
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Acuerdo de nivel de servicio
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Información de contacto oculta
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Exportar datos analíticos
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Archivar historial de chat: copia de seguridad y exportación
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Soporte
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||||
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Documentación en línea
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Chat
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Correo electrónico
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Soporte prioritario
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Gerente de éxito del cliente dedicado
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Frequently asked questions
What happen if I reach the customer contact limits?
A customer contact is automatically created when there is a new incoming conversation through SleekFlow on any of your messaging channels. When you reach the limit, you’ll NOT be able to send messages to your contacts. You can remove your contacts to stay below the limits but all relevant information and conversations will also be removed permanently.
What counted as a broadcast message?
A broadcast message is any message sent through SleekFlow with our campaign or automation module to your customers in any messaging channel. This does not include any outbound message your agents send through team inbox.
Does SleekFlow offer custom setup and training for our team?
Yes we do! With a one-time service fee, our dedicated onboarding team helps set up everything from staff permissions, customer flow to automation rules. Contact us now to learn more.
Is there any add-on for additional customer contact limits?
We charge 99 USD per 5000 additional customer contacts per month on top of your existing plan. We’re always happy to grow together with your company. Talk to us to upgrade anytime.
What happens if I reach my limit for campaign messages?
You’ll not able to send any further campaign message. We will remind you to upgrade when you are close to your limits.
Is there additional charge for instant messaging channel?
We do not charge additional for all messaging channels. However, for some channels such as SMS, you might have to pay for message quotas or API setup. You’ll also have to pay for additional WhatsApp channel. Please chat with us for the add-on package.
Does SleekFlow integrate with WhatsApp?
Yes we do! You can either choose WhatsApp Official Business API or a Third-Party API to connect WhatsApp to SleekFlow, depending on your company size. Talk to our customer support team to see which one works best for you.
What methods of payment are accepted?
All plans are paid via credit card and in USD through our accredited payment gateway partner, Stripe. If you pay for an amount over $10,000 USD you can request to pay by invoice by talking to our team.
Can I cancel anytime?
Plans can be cancelled at any time without a cancellation fee. A cancelled plan will not be renewed at the next renewal date. In addition, all data stored on your accounts will be erased within 3 months or upon request.
What is Priority support?
Priority Support means we will answer you first and prioritise you over others in the queue. There are additional benefits such as backup restoration and access to our highest level of technical support. We recommend this feature for enterprise customers.
It's time to change how you talk to customers
Today average marketing organisations use 14 different communication channels to talk to their customers. Invest in interactive conversational technology to please your customers and deliver powerful messages that convert.
32%
Revenue growth over one quarter on average
77%
of customers prefer instant messaging than email
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