Unlimited Send & Receive Messages3 Messaging Channels 100 Marketing Campaign Messages 500 Customer Contacts Team Inbox Website MessengerMobile App 5 Messaging Channels 5,000 Marketing Campaign Messages 5,000 Customer Contacts5 Basic Assignment & Automation Rules User Role & Permissions Teams & Availability Routing Unlimited Messaging Channels 20,000 Marketing Campaign Messages Unlimited Customer Contacts Unlimited Assigngment & Automation RulesMultiple Teams & User Groups Staff Analytics & Reporting Dedicated Account Manager for OnboardingFrequently asked questions
Does SleekFlow integrate with WhatsApp?
Yes we do! There is a charge of $29 USD/ Month per WhatsApp Channel you added to SleekFlow. We also provide a number of options to choose your WhatsApp Official Business API providers, such as Twilio and charged on a pay-as-you go basis. You can read a detailed comparison here.
What methods of payment are accepted?
All plans are paid via credit card and in USD through our accredited payment gateway partner, Stripe. If you pay for an amount over $10,000 USD you can request to pay by invoice by talking to our team.
Does SleekFlow offer a free trial?
We offer a 14-day free trial to all 3 plans which gives you full access to the features. There’ll be no charge incurred if you cancel before the free trial ends. However, you would still have to pay for a monthly fee if you decided to add WhatsApp Channel.
What counted as a marketing campaign message?
A marketing campaign message is any message sent through SleekFlow with our campaign or automation module to your customers in any messaging channel. This does not include the outbound message your agents send through team inbox.
Can I cancel anytime?
Plans can be cancelled at any time without cancellation fee. A cancelled plan will not be renewed at the next renewal date. In addition, you can keep your account by continuing on the free plan.
What is Priority support?
Priority Support means we will answer you first and prioritise you over others in the queue. There are additional benefits such as backup restoration and access to our highest level of technical support. We recommend this feature for enterprise customers.
What happens if I reach my limit for campaign messages?
You’ll not able to send further campaign message. We will remind you to upgrade when you are close to your limits.
Is there additional charge for instant messaging channel?
We do not charge additional for all messaging channels. However, for some channels such as SMS, you might have to pay for message quotas or API setup. Please chat with us for the add-on package.
It's time to change how you talk to customers
Today average marketing organisations use 14 different communication channels to talk to their customers. Invest in interactive conversational technology to please your customers and deliver powerful messages that convert.
32%
Revenue growth over one quater on average
77%
of customers prefer instant messaging than email
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